Refund policy

Returns & Exchange

We want you to love what you ordered. If something isn't right, here's how it works.

Exchange

You can exchange an item within 7 days of delivery, as long as it is:

  • Unworn and unwashed
  • In its original condition with tags attached
  • In its original packaging

What we can't accept

  • Items on sale or bought with a discount code
  • Items returned after 7 days
  • Items that have been worn, washed, altered or damaged after delivery

Wrong or damaged item

If we sent the wrong item, or your piece arrived with a fault, message us with a clear photo within 48 hours of delivery. We'll replace it and cover the shipping ourselves.

Refunds

Because every drop is limited, we offer exchanges and store credit rather than cash refunds. If the fault is ours and no replacement is available, we will refund you in full.

How to start

WhatsApp us at +923107447846 with your order number and a photo. We'll guide you from there.

Return shipping is paid by the customer unless the fault is ours.